Terms & Conditions

These Terms And Conditions Govern Your Use Of This Tender18 Infotech Private Limited and Website - www.Tender18.com The following Terms & Conditions apply to the use of https://www.tender18.com, which offers business sourcing services such as Indian Tender Information, Global Tenders, Project Leads, Bid Results, and more across national and international markets. This is a legal agreement between the user and Tender18 Infotech Private Limited. By accessing or using the website, you confirm that you have read, understood, and agreed to the Terms & Conditions outlined below. If you do not agree with these terms, you are advised not to use the website or any of its services.

WEBSITE – INFORMATIONAL PLATFORM ONLY

The website serves as an online platform to provide users access to tender-related information, project updates, and bid results. Tender18.com is not a tender issuing authority or an agent and acts purely as a Private information service provider.

USER ELIGIBILITY

The website is available only to individuals or organizations that are legally permitted to enter into binding contracts under applicable laws. Users must ensure their use of the website complies with all local laws and regulations.

Tender18 Infotech Pvt. Ltd. reserves the right to refuse service to any individual or organization without prior notice, especially in the case of legal non-compliance or breach of terms.

USER AGREEMENT

These terms apply to all users — whether visiting the site, using it freely, or accessing paid services. Any business or legal entity using the website via an authorized person will also be bound by these terms.

In case of a conflict between general terms and specific terms related to any particular service, the specific terms will override.

CHANGES TO TERMS

Tender18.com reserves the right to revise or update these Terms & Conditions at any time without notice. Continued use of the website after such updates will constitute your acceptance of the revised terms.

INTELLECTUAL PROPERTY

All content on Tender18.com — including design, layout, text, logos, graphics, images, videos, etc. — is the exclusive property of Tender18 Infotech Pvt. Ltd. and is protected by copyright and trademark laws.

Unauthorized copying, redistribution, or commercial use of any website content is strictly prohibited and may result in legal action.

Tender18.com does not guarantee the accuracy, completeness, or reliability of content and disclaims liability for any direct or indirect loss arising from its use.

THIRD-PARTY LINKS & ADS

The website may include links or ads leading to third-party websites. These are provided for user convenience, and Tender18.com does not control or endorse their content or privacy policies. Users are advised to review the terms of such third-party sites before engaging with them.

TERMINATION OF ACCESS

Tender18.com may restrict or terminate access to any user — free or paid — at any time without prior notice for reasons including (but not limited to):

  • Providing false or misleading information.
  • Violating website terms or policies.
  • Sending spam or duplicate listings.
  • Misusing another business identity.
  • Attempting unauthorized access to systems.
  • Using stolen login credentials.

Terminated users may not re-register without written approval from Tender18 Infotech Pvt. Ltd. No refunds will be issued for terminated accounts.

REGISTERED USERS

To access restricted features, users must register by providing accurate details. Upon approval, an account with login credentials will be created.

By registering, users consent to share their data with Tender18.com and acknowledge responsibility for all actions performed through their account.

Business entities must ensure their representative has the legal authority to bind the company to these terms.

DATA PROTECTION

User data is handled as per our Privacy Policy. By using the website, you agree to the collection, use, and sharing of information as outlined in our policy.

COMMUNICATION

Official notices may be sent via email, courier, or posted on the website. Notices are considered delivered once posted or dispatched using user-provided contact details.

GOVERNING LAW & JURISDICTION

This Agreement is governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

REFUND POLICY

We strive to provide high-quality, tailored services to meet your specific needs. To ensure clarity and mutual understanding, we request that you carefully review your requirements and our terms before proceeding with any payment.

Please note that once the payment is processed and our services are initiated, no refunds will be issued.

This policy exists because significant time, resources, and effort are committed as soon as a service begins. Due to the personalized nature of our services, the process becomes non-reversible.

By making a payment, you confirm that you fully understand and accept this refund policy.

ACKNOWLEDGEMENT

By using Tender18.com, you acknowledge that you have read, understood, and agreed to abide by these Terms & Conditions and Refund Policy.